Massage Chair Outlet
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Sales Policy

Payments

  • Payment Methods we accepts Visa, MasterCard, American Express and Discover.
  • There are also financing options and gift card method.
  • Credit and debit cards are subject to address verification by your financial institution.
  • If you have an error message after submitting your credit card information, please check to make sure that following information are correct :
    • Your name on the card
    • Billing address with your card issuer
    • Card number
    • Card type
    • Card expiration date
  • If you are still experiencing problems, please call your card issuing bank for details. We remind you that if you shop at titanofficefurniture.com, your information is safe and secure.


Returns & Exchanges

  • For all returning merchandise you must have RMA(Return Merchandise Authorization) authorized by us.
  • Customers will be responsible for both, the original delivery and the return shipping charges; the exception, you are returning merchandise to be exchanged for another product.
  • The product being returned must have all the original packaging and be in new resalable condition.
  • All office chairs can be returned or exchanged within 30 days.
  • The 30 day time frame for acceptance of returning merchandise starts from the delivery date of product. No return of merchandise after this 30 day time window.
  • In case of shipping damage from our company to the delivery address of customer, replacement parts will be sent to the customer or a new unit based on a per case basis.
  • All items not under the titan office furniture, a restocking fee of 20% will be add for any returns within 30 days of purchase.


To prepare returns:

  • Get your RMA number:
  • Send us an email, stating that you have read our return policy to info@titanofficefurniture.com
  • You can also call us to expedite this process at 888-848-2630
  • Returning merchandise must have a copy of your invoice, and RMA written on the box of retuning merchandise.
  • Choose the shipping company of your choice for return or call us to get a designated shipping company.
  • Call us back with the tracking number of the returning merchandise.
  • Product/merchandise must be insured for the possibility of damage/getting lost.


Easy Returns

  • Please call 1-888-848-2630 and explain the situation and get your RMA number on any item. If you send your return before contacting us without a RMA number, the return will be refused.
  • Put the packing list and your RMA number inside of your package with the item(s) to return. Make sure to include all parts and data sent with the package.
  • Tape box securely and mark with appropriate shipping address.


How to get a Promotion code
  • Use your e-mail to sign up for our newsletter.
  • Our monthly promotional e-mail will be sent to your inbox within 28-48 hours.
  • If you have an interest in a specific model, please give us a call at (469) 782-2268. 
  • Please note, all promotion codes have an expiration date.

​
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Contact Us
Massage Chair Outlet

1725 N. Central Expy, 
STE#105 Plano, TX 75075

​Tel: 469-782-2268
  • Home
  • Shop
    • 2D Massage Chairs
    • 3D Massage Chairs
    • 4D Massage Chairs
    • Osaki >
      • Osaki OS-Champ
      • Osaki OS-4000XT
      • Osaki OS-4000T
      • Osaki OS-7200H Pinnacle
      • Osaki OS-4000CS
      • Osaki TP-8500
      • Osaki OS-Aster
      • Osaki OS-3D Otamic LE
    • Osaki Pro >
      • Osaki OS-4D Highpointe
      • Osaki OS-4D Pro Emperor
      • Osaki OS-Hiro LT
      • Osaki OS-Pro Maestro
      • Osaki OS-4D Pro Maestro LE
      • Osaki Pro OS-4D Paragon
      • Osaki OS-Pro 4D Escape
      • Osaki OS-Pro Honor
      • Osaki OS-Pro Yamato
      • Osaki OS-Pro Ekon Plus
      • Osaki OS-Pro First Class
      • Osaki OS-Pro Admiral
      • Osaki OS-Pro Omni
      • Osaki 3D-Pro Cyber
      • Osaki OS-Pro Alpina
    • Titan >
      • Titan 4D Fleetwood LE
      • Titan 3D Pro Jupiter LE Premium
      • Titan 3D Pro Jupiter XL
      • Titan Luca V
    • AmaMedic >
      • AmaMedic Hilux 4D
      • AmaMedic 3D Prestige
    • Ador >
      • Ador 3D Allure
  • Contact Us
  • About us
  • Sales Policy
  • Shipping & Handling
  • Warranty
  • Q & A
  • Blog